Articles on: Pricing & Billing

Refund Policy

FairArena Refund Policy

Last updated: May 2026

Organizer Subscription Fees

Subscription fees (Starter and Pro plans) are non-refundable after 7 days of a billing cycle. Refunds are available within 7 days if you have not used the platform. Email support@fairarena.raiseaticket.com to request.

Competition Registration Fees

FairArena's default policy for registration fees:

  • Non-refundable once a competition has started
  • Fully refunded if the organizer cancels the competition
  • Refund on withdrawal depends on the organizer's stated policy

How to Request a Refund

  1. Email support@fairarena.raiseaticket.com with subject: Refund Request
  2. Include your account email, competition name, and reason
  3. Our team will respond within 2 business days

Contact Us

For billing questions, contact us via live chat at fairarena.app or email support@fairarena.raiseaticket.com.

Updated on: 09/05/2026

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